PM Shift Hours

Scope and Purpose

As a manager within the site you are expected to meet all the functional KPI’s through a process of leading, Coaching, mentoring and challenging as well as actively support and deliver change oriented activities and projects.

Key Accountability – Main tasks

To deliver on Key Performance Indicators, H&S, Food safety, Customer service/Quailty, Labour control, Overall Operation performance.

To ensure the management operating systems for the area is accurately managed, maintained and developed to enable responsive fact based management of the operation

To challenge, mentor and coach people and challenge process and practices within the factory

To carry out activities with full awareness of their impact on the environment both in terms of people and the local area in which we operate

To objectively assess own teams performance and develop improvement plans against the working to standards agenda

To ensure that Key operators are responsible for all aspects of line operation

To ensure clarity of role for team members to include assigning tasks, coaching, following up and feeding back to individuals

To initiate and support Continuous Improvement projects

Coordination of exceptional activity such as product trials, changes to standard working patterns etc

Conduct data analysis – able to plot trends and spot opportunities

To review and track current performance and identify targeted improvement areas to remove bottle necks

To deliver agreed CI strategy

Work closely with other support functions on site.

Knowledge, Skills and Experience

Work Area Skills

Actively promotes and delivers improved health and safety behaviours and environmental awareness

Has detailed knowledge of factory systems, processes and procedures

Recognised as an expert in all operational areas

Can demonstrate tangible and sustained KPI improvement under the five manufacturing sectors

Actively encourages, organises and applies lean techniques and processes

Fully supports and is actively involved in the continuous improvement groups vision, goals and objectives

Delivers quality and accuracy in own and teams work.

Ensures all areas operate to the correct working standards

Has a broader view of effective resource planning looking further than day to day

Able to cope under pressure and flex with peaks in personal workload as well as support team members in delivering their objectives

Able to use, understand and act upon trends from management operating systems

Able to anticipate/identify problems and owning them through to conclusion

To lead a cross-functional team (prep, production or packing) to support the continuous improvement programme

Able to act on decisions with the required amount of urgency

Has a wider knowledge of the external factors affecting the business and their implications

Personal/Interpersonal Skills

With other manufacturing managers regularly reviews their performance as ‘one team’ generating common goals and objectives that are SMART in nature and demonstrate a programme of improvement

Time management: Ensures the most effective use of personal and team’s time

Ability to foresee changes in demands and circumstance and act accordingly

Communicates effectively to all departments/stakeholders on or off shift

Able to make things happen quickly and to complete tasks.

Effective management of team by motivating and coordinating activities.

Demonstrates positive leadership by ensuring Area Leaders are coached, mentored, challenged and aligned to key business objectives

Maintains positive and productive relationships with individual team members and other departments/stakeholders

Ensures own team are adequately trained and that personal and technical skills are developed.

Ability to motivate self and others.

Chooses the most appropriate method and tools for communication.

Able to coach individuals towards behavioural changes and performance improvement

Has the ability to deal with difficult or challenging situations in a professional manner and seeks amicable solutions

Takes responsibility for own and teams actions and takes corrective action when necessary


All core training and core procedures

National Level 5 ILM accreditation (Building Winning Teams development programe)

Advanced Food Hygiene

All relevant site/area policies, procedures and practices (Including customer specific codes of practice)

HND or equivalent in manufacturing/operations​


Previous experience of FMCG manufacturing operations (preferably food related)


Proven track record of managing large teams

Knowledge of continuous improvement tools and techniques

Proven track record in cost control, health & safety, management of quality systems and change management programmes

Ability to interact with high profile customers

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